Donika

Privacy Policy

Privacy Policy for Donika Deep Cleaning

Effective Date: July 25, 2023

At Donika Deep Cleaning, we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website and engage with our cleaning services. By accessing our website or using our services, you agree to the terms outlined in this policy.

**Information We Collect:**

1. **Personal Information:** When you request a quote or schedule a cleaning service, we may collect personal information such as your name, address, email address, and phone number to process your request and provide you with our services.

2. **Payment Information:** To facilitate transactions, we may collect payment details, including credit card information or other payment methods. Please note that we do not store credit card information; all payment processing is securely handled by reputable third-party payment processors.

3. **Usage Information:** We may collect non-personal information about how you interact with our website, including your IP address, browser type, operating system, and pages visited. This information is used to improve our website’s functionality, tailor content, and enhance your overall experience.

**How We Use Your Information:**

1. **Service Provision:** We use the information you provide to schedule and deliver our cleaning services, respond to your inquiries, and process payments for our services.

2. **Customer Support:** We may use your contact information to communicate with you regarding service-related matters, updates, and any questions or concerns you may have.

3. **Marketing and Promotions:** With your consent, we may send you promotional emails or newsletters about our services, special offers, or relevant updates. You can opt-out of marketing communications at any time.

**Data Security:**

We take data security seriously and implement industry-standard measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our website and payment processing are secured using encryption technology.

**Data Retention:**

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

**Sharing Your Information:**

We do not sell, rent, or lease your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services or improving our website. These providers are bound by confidentiality agreements and must comply with applicable privacy laws.

**Your Privacy Choices:**

You have the right to access, correct, or delete your personal information held by us. To exercise these rights or to withdraw consent for certain data processing, please contact us using the information provided below.

**Updates to this Privacy Policy:**

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be reflected on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

**Contact Us:**

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us here

 

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to our data collection and processing practices as described herein.